Website Use
You agree to use the YesGenie website lawfully, provide accurate information, and avoid attempts to disrupt, scrape, misuse, or compromise the website, Firebase services, or user data.
Accounts & Consent
You are responsible for maintaining the confidentiality of your login credentials. You must accept the applicable policies before login or signup. Account access may be restricted if information is false, unsafe, abusive, or unlawful.
Trips, Inquiries & Bookings
Website content, itinerary descriptions, inclusions, exclusions, availability, pricing, and departure information may change until confirmed in writing. A trip is considered booked only after the stated payment and confirmation process is completed.
Guaranteed departures remain subject to safety, force majeure, legal restrictions, weather, supplier failure, medical events, operational emergencies, or other unavoidable circumstances.
Traveller Conduct
Participants must respect hosts, local communities, fellow travellers, safety instructions, accommodation rules, and applicable law. YesGenie may refuse or remove participation where conduct creates risk, harassment, discrimination, damage, or disruption.
Third Parties & Limitation of Liability
Trips may involve transport providers, stays, adventure operators, payment providers, and local partners. YesGenie works with service providers in good faith, but travel includes inherent risks and third-party actions may be outside our control.
Contact
Grievance Officer / Company Contact: YesGenie Compliance Team. Registered office and officer name to be updated before commercial launch.