Contact Details
Email: infoyesgenie@gmail.com
Grievance Officer / Company Contact: YesGenie Compliance Team
Registered company name, registered office, and officer name: to be updated before commercial launch.
Grievance Officer / Company Contact: YesGenie Compliance Team
Registered company name, registered office, and officer name: to be updated before commercial launch.
What to Include
- Your registered email address and full name.
- The request type: privacy, account, refund, cancellation, safety, payment, or general grievance.
- Relevant trip name, booking reference, payment proof, screenshots, or context where applicable.
Response Timeline
We aim to acknowledge genuine requests within a reasonable timeframe and resolve them according to applicable law, platform limitations, supplier timelines, and trip-specific terms.